Shipping & Returns

SHIPPING & RETURNS


               


TIPS:


1, Shipping to following countries will default by EMS, China post or other suitable methods: Russia, Argentina, Brazil, India, Azerbaijan, Belarus, Ukraine, Saudi Arabia...


2, Shipping to remote area will default by EMS, China post or other suitable methods;


3, Valuable goods will be delivered by special way, goods' safely arrival will be forwarded to first;


4, Please make sure of the shipping details as clear as you can, contact number should be correct, post code is very neccessary, the address shouldn't be P.O.Box, but your house or office location, we will arrange shipping according to your shipping details, we will be irresponsible for the loss because of wrong shipping details buyer gave out;


5, Please check the package before signning it, if you find any damage of the package please refuse to sign and please take photos and videos as evidence, and inform us about it asap.


6, Buyer should be in charge of any type of customs clearance fees and assist carrier to finish the customs clearance. 


Return Shipping Details:

Address: 2nd FL., No.4 Nanwan Xijie, Huangpu District, Guangzhou City, 510730 China.

Company: HIDLED ELECTRONICS CO., LIMITED

Contact Number: +86·20·2207 8275

Email: info@hidled.com


About No Need Return & Resend Directly Items:

Some products we don't request buyer to return them back, we just judge whether they are quality problems by photos, videos, so it is better to take photos and products working videos and send to us for checking, sometimes we need you cut line or destroy it for replacement.


Over all, please inform us by email to describe the problems of the products, we will do best to serve you about it.